The Complete LetsVPN Payment, Refund and Renewal Guide

The available material does not clearly list the specific payment methods LetsVPN supports (this needs hands-on verification), so please go by the payment options actually shown on the in-app purchase page. What is certain is that creating an account is itself free and does not require linking a credit card; payment is only needed when you buy a plan. One note: on 2026-04-28 the company closed its “mainland China” payment channels (because it ended its mainland operations); payments overseas and in Southeast Asia are not affected by this. We recommend checking the in-app purchase page for the currently available payment methods.

Our materials do not clearly list the payment methods LetsVPN currently supports, and note this: the company ended its operations for mainland China on 2026-04-28 and closed its mainland payment channels. For you in Southeast Asia, whether a mainland payment method like Alipay is available cannot be confirmed from the given information and falls under what needs testing to confirm. We recommend going by the payment options actually offered on the app’s checkout page; overseas, this is usually a credit card or in-store purchase.

As for whether LetsVPN supports WeChat Pay, the materials don’t explicitly list the supported payment methods. Note that the company officially terminated its operations for mainland China on 2026-04-28, and mainland China payment channels (including ones like WeChat) have closed. For Chinese in Southeast Asia, whether WeChat Pay is still available can’t be confirmed from the given information and needs hands-on confirmation. We recommend going by the options actually offered on the in-app checkout page; in overseas scenarios, payment is mostly by credit card or in-app purchase via the App Store/Google Play.

The material does not clearly state whether LetsVPN supports PayPal, so this is a part that needs hands-on verification. What can be confirmed is that the mainland payment channels were closed after the shutdown, and overseas payment methods are usually mainly credit cards or in-app purchases via the App Store / Google Play. We recommend checking the payment options currently offered directly on the in-app checkout page and going by what is actually shown.

If you don’t have a credit card for LetsVPN, the most common alternative is to pay through in-app purchases in your phone’s store: on iPhone using your Apple ID (which can be tied to another payment method or topped up), and on Android using your Google Play account balance or a linked payment method. The material doesn’t list every available payment method one by one, so this needs firsthand confirmation. As a reminder, the basic mode is free via device recognition, and entering a referral code can get you 3 extra days, so you can try it out first before deciding to buy. Go by the checkout page in the app for the exact options.

On the LetsVPN Android app, first install it from Google Play (package name world.letsgo.booster.android.pro) or the official APK download. After registering / signing in, select and pay for a plan inside the app or on the “Me / Account” page. The Android client is also one of the few platforms with a referral-code field where you can get the full 3-day trial, so we recommend entering a code before deciding to buy. The specific payment methods supported depend on what the in-app checkout page shows, which needs to be confirmed firsthand.

The prerequisite is clearing the download hurdle first: the mainland China App Store cannot find LetsVPN (the company restricts it to non-mainland-China regions), so you first need to register or switch to a Hong Kong-region Apple ID to download the app. After downloading and signing in to your account, choose a plan within the app, and you pay through your Apple ID. Note that the iPhone has no referral code field, so we recommend entering the code on Android/Mac first to get the 3 days, then signing in with the same account. The exact payment flow is whatever the app displays.

The materials do not provide a price comparison between in-app purchases on iPhone and buying on the web, so this is something that needs to be confirmed by testing. In general, App Store in-app purchases are often slightly higher than buying directly from the official site because of the platform’s commission, but the given materials cannot confirm whether this is the case for LetsVPN. We suggest comparing the current prices in the iPhone app and on the official purchase page separately before deciding, and going by what the official site shows.

Download the Windows install package from this site, letsvpnshield.com (your system needs Win10/11), run the installer (it may require administrator privileges), sign in or register an account, and then choose and buy a plan in the app to activate your membership. Note that although Windows has a referral-code input field, it only gives 1 hour and can’t get the 3 days, so we recommend entering the code on Android/Mac first to get the full 3 days, then signing in with the same account. Please only trust downloads from this site, as there are many copycat sites.

The material doesn’t provide a price comparison between Google Play in-app purchases and buying directly on the website, so this needs firsthand confirmation. Generally, in-app purchases in a store are often slightly higher than buying directly on a website because of the platform’s commission, but whether this holds true for LetsVPN can’t be confirmed from the given material. We’d suggest comparing the current prices on Google Play and the official purchase page separately before deciding. Also, Android is one of the few platforms where you can get the full 3-day trial by entering a referral code, so you can try it out first.

First, one premise to confirm: as of 2026-04-28 the company has closed its mainland payment channels and ended its mainland operations, so if your payment fails in the mainland, it is because the channel has been shut down, not a simple glitch. For payment failures overseas or in Southeast Asia, you can: switch to another payment method or card, make sure the card supports cross-border use and has a sufficient limit, retry later, or change your network environment. If it still does not work, reach out through in-app live support (advertised as available 24 hours). Be sure to make payments only on this site, letsvpnshield.com, and never enter your card number on a knockoff “official site.”

First, don’t pay again, to avoid being charged twice. The usual approach: completely close and reopen the app, then log back in with your registered email and password (membership is tied to the account, so once you log into the right account, your time will sync). If it still hasn’t shown up, take a screenshot of your payment receipt and report it through the in-app live chat (advertised as 24 hours) or official support, so a person can verify the order and activate it. Note that the support email address is written differently across various mirror sites and hasn’t been confirmed as unified, so go by the official in-app support entry and don’t contact accounts of unknown origin.

The materials don’t provide an official explanation for the specific reasons a credit card is declined on LetsVPN, so it needs to be confirmed firsthand. Common general reasons include: the card doesn’t support overseas / foreign-currency transactions, the bank’s risk controls blocked it, insufficient balance or credit limit, or a billing address that doesn’t match the card-issuing details. Note especially: the official mainland payment channel has been closed, so using a mainland-issued card may fail because of this. We recommend switching to an overseas credit card or in-store purchase, and getting help troubleshooting through the app’s 24-hour online support.

Yes, LetsVPN has an official refund mechanism. The most specific instance was the refund tied to ending the mainland China business on 2026-04-28: 2026-04-08 was used as the calculation starting point for everyone, regardless of whether you’d recently used any data, and it was handled by an automated refund system that the company built with manual support (the mainland payment channels had already closed). The rules and conditions for refunds in general aren’t covered in detail in the available material (this would need to be confirmed firsthand), so we’d suggest applying through the in-app live chat (advertised as 24 hours), explaining your order and request. The official support team’s reply is what to go by.

Regarding double charges on LetsVPN, the material confirms the company has a refund mechanism in place - when it shut down its mainland China operations on 2026-04-28, it processed refunds using a manual plus purpose-built automated refund system. A double charge is a reasonable case for a refund, so we recommend explaining it through the in-app 24-hour online support and providing your payment receipt to request the money back. If the double charge came through the App Store or Google Play, you can also request a refund directly from the corresponding store. The exact time for the refund to arrive needs to be confirmed by testing.

Regarding LetsVPN refunds, the materials do not provide a specific number of days for a refund to arrive, so this needs to be confirmed by testing. What can be confirmed is that the company has a system combining manual and automatic refunds to process them (during the shutdown, the calculation starts from 2026-04-08). Generally, a credit card or store refund takes about a few business days to arrive, with the actual time depending on the payment channel. We suggest confirming the progress through the in-app 24-hour online support when you apply for a refund, and keeping your charge and application receipts.

The materials don’t provide official information on whether LetsVPN has a “seven-day no-questions-asked refund” guarantee, so this needs to be verified. What can be confirmed is that there is indeed an official refund mechanism (during the shutdown, refunds use 2026-04-08 as the starting point, regardless of whether you recently used data). Whether there’s a fixed unconditional refund window can’t be pinned down from the given materials, so we recommend confirming the refund terms through the in-app 24-hour support before purchasing.

For a subscription purchased in the App Store, you request the refund from Apple, not from LetsVPN: go to reportaproblem.apple.com, sign in with your Apple ID, find the LetsVPN transaction, choose “Request a refund,” fill in the reason, and submit it for Apple to review. This is Apple’s standard process. If you also want to cancel the ongoing subscription, remember to cancel it under “Settings - Apple ID - Subscriptions” on your iPhone. The specific outcome is decided by Apple.

The materials don’t provide official figures for the specific price difference between renewal and first purchase, so it’s something that needs hands-on confirmation. A common practice in the VPN industry is a promotional price on the first purchase with renewal reverting to the regular price, but whether LetsVPN works this way can’t be confirmed from the given information. We recommend comparing the current plan prices directly on the in-app purchase page, and note that quotes on various mirror/reseller sites aren’t necessarily accurate; go by what’s shown in the official app.

Where you turn off auto-renewal depends on where you paid. If you subscribed through the App Store, go to “Settings - Apple ID - Subscriptions” on your iPhone, find LetsVPN, and cancel; if you subscribed through Google Play, go to “Subscriptions” management in the Play Store. If you purchased directly in the app or on the official site, go to “Account Settings” and check subscription management. The material does not cover every specific entry point, so this needs hands-on verification, and you can also get help through in-app live support.

After your LetsVPN membership expires, the paid plan’s features stop, while your account stays and your membership time resets to zero. Since basic use works through device recognition, in theory you can still use the free basic mode after expiration (with time as shown in the app). Membership and remaining time are tied to your account, so as long as you don’t buy again and don’t turn on auto-renewal, it simply ends when it expires, with no further charges. The exact scope of what remains usable after expiration is whatever the app shows.